Click on the (+) and (-) symbols to display and hide the answers to the Frequently Asked Questions.
![]() | What are your commission rates and fees? Commission rates vary depending on your account service: Online, Auto-Trade, Broker-Assist, and Professional Trading. For a comprehensive list of commissions and fees, please CLICK HERE |
![]() | How is my account protected? AOS, Inc. is a member of SIPC, which protects securities customers of its members up to $500,000 (including $100,000 for claims of cash). Informational brochure available upon request or at www.sipc.org . |
![]() | What is the minimum balance to open a new account? $2,000. For information on our margin policies, CLICK HERE |
![]() | Are there any extra charges for Auto-Trade execution? No, the same commission rates for online trading apply to Auto-Trade. If you choose to Auto-Trade a financial newsletter service, you also have access to AOS' online trading platform or Broker-Assist services through the AOS Trade Desk. For more information on Auto-Trade, CLICK HERE. For details on commission rates and account fees, CLICK HERE. |
![]() | What are the AOS Margin Requirements? For a comprehensive list of Margin Rates, Minimum Equity Requirements, Debit Interest Rates, and Credit Interest Rates, CLICK HERE |
![]() | I am a new AOS client, how do I log into my Securities account online?
If username and password are correct, you will immediately access Account Overview. If you receive any errors during this step, please call AOS Customer Service at 1-800-569-3330 for assistance. |
![]() | I am a current AOS client, how can I register for a new Password?
Your password has now been updated. |
![]() | I forgot my Password, what do I do?
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![]() | I have more than one account at AOS, can I link them to my existing Username and Password?
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![]() | How can I access and download my Account History/Activity?
IMPORTANT NOTE: This is not real-time data. The values will display the Account History as of the previous trade day's market close for the account selected. |
![]() | How can I make changes to my Auto-Trade settings?
For step-by-step assistance online you may click the link title "Auto-Trade Manager Instructions". To return to Account Overview or navigate to a different window such as History or Positions, click on the desired link under the Account navigation drop-down menu. REMBEMBER: You can also change the SERVICE or DOLLAR AMOUNT ALLOCATION, NUMBER OF CONTRACTS, OR PERCENTAGE OF ACCOUNT VALUE with a signed request the following ways:
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![]() | How can I access my Monthly Statements?
IMPORTANT NOTE: To view, print or save Daily Confirms or Monthly Statements your computer must have Adobe Acrobat Reader installed. |
![]() | How do I navigate the Client Center? You may download the AOS Client Center Guide or contact customer service via email at service@aosbroker.com or call toll free at 1-800-569-3330. For a comprehensive guide to the AOS Client Center, CLICK HERE |
![]() | How soon can I begin trading? Upon receipt of your completed application (with original signature) and proper identification materials by AOS, the application will be processed by our Compliance Department. An AOS account number will be assigned and the account will be open. A new account e-mail with your AOS account number will be sent once the account has been approved. To begin trading in the account, account funds must be cleared. Check deposits require 24-48 hours on average to post. You may send checks with new application materials (Please note: AOS does not accept cashiers checks, money orders, or third party checks). Wire transfers will post within 24 hours of the transfer submission (Please note: An AOS account number must be assigned prior to submitting the wire transfer). Account transfers (or "ACAT" – the transfer of funds from one brokerage account to another) take an average of 7-10 business days (Please note: Any open positions that are transferred will be frozen and unreachable while the transfer is in progress). |
![]() | What if I don't have any trading experience? Approval for opening a securities account is based on a variety of factors including, but not limited to: investment objective, trading strategies to be utilized, financial background, and trading experience. There are 6 levels of option trading approval. You may apply for an account to trade cash (no option and no margin), cash and option, or cash, option and margin. AOS will approve clients for suitable types of trading based on guidelines provided by the FINRA. If you have any specific questions about AOS's account approval guidelines, please contact us at service@aosbroker.com or toll free at 1-800-569-3330. |
![]() | Can I trade options in my IRA? You can trade options within your IRA by opening an IRA account with AOS. The same FINRA guidelines for approval will be followed, although there are additional restrictions of trading on Margin. AOS provides Traditional, Rollover, Roth, and SEP IRAs. There is an annual custodian fee for all IRA accounts of $45. No other additional fees apply. |
![]() | I am not a U.S. citizen. Can I open a securities account with AOS? The answer is most likely "yes". AOS can open securities accounts for most foreign residents. As part of the AOS new account application, if you are not a US Citizen, you will be asked to complete a W8-BEN. Please review the list below to ensure that you are not a resident of a restricted country. If your country of citizenship appears on this list, AOS will not be able to approve your account for trading privileges. AOS cannot open accounts in the following countries: Balkans, Belarus, Canada, Cuba, Cote d'Ivoire, Sierra Leone, Democratic Republic of the Congo, Iran, Iraq, Liberia, Libya, Myanmar (Burma), North Korea, Syria, Sudan, Zimbabwe. |
![]() | How do I fund my Securities Account? For Securities Account Funding information, CLICK HERE |


